Coaching Skills Foundation Programme

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Title: Coaching Skills Foundation Programme
Location: Central Liverpool 5 full days

Description: Coaching is an increasingly important learning and development intervention as organisations look to develop engagement and commitment from their staff in the face of incresingly competitive environments.

Coaching has produced significant results in motivating and performance managing employees. Coaching is increasingly used in learning and talent development, in performance management and to support organisational development and change.

Many organisations now aim to create a culture of coaching in the workplace and have the intention of making coaching an intrinsic part of the talent programme. The CIPD annually report that coaching is a growing element in learning and development strategies for the majority of organisations.

This programme is aimed at organisations who want to introduce coaching as a learning and development intervention and individuals who wish to develop coaching as a career.

Unit overview;

Unit 1: The role of the coach and the nature of coaching

  • Describe the role of coach / manager
  • Explain the role of Coaching as a management intervention
  • Explain the relationship between coaching and business results and the consequent impact on culture
  • Describe the role of coaching for improving business performance
  • Summarise the coaching cycle
  • Explain the nature of coaching and its benefits
  • Identify the behaviours of effective coaches
  • Describe coachee needs and the importance of choice in the early stages of coaching

Unit 2: Coaching, managing, learning and change

  • Identify the learning styles of adults and consequent good practice in coaching
  • Analyse how adults learn and change and consider the implications for good practice in coaching and management
  • Conduct a learning needs analysis and apply to the learning needs of individuals
  • Identify individual barriers to learning that can reduce the effectiveness of coaching
  • Describe suitable strategies to overcome individual barriers
  • Use the four stage model of personal change and development

Unit 3: Coaching and the motivation of high performing individuals and teams

  • Identify the main schools of thought in motivational psychology
  • Distinguish between intrinsic and extrinsic motivation
  • Apply appropriate motivational methods with individuals
  • Analyse  an individual’s motivational needs to produce tangible results and improve performance
  • Promote trust and respect
  • Recognise own responsibility not to abuse power and authority in professional relationships

Unit 4: Coaching beliefs and values

  • Describe the role of coaching in supporting the achievements of individual and team goals
  • Identify and develop suitable values and beliefs in coaching
  • Identify the range of methods, resources and facilities available to support coaching
  • Structure appropriate methods in an effective coaching agreement
  • Implement all stages of the coaching process
  • Prepare and arrange resources, information, materials and equipment
  • Identify other services available to staff

Unit 5: Communication and interpersonal skills for effective coaching

  • Explain the role of questioning, listening, observing and other communication skills in coaching
  • Use a variety of questioning styles to encourage learners to develop.
  • Demonstrate appropriate interpersonal skills and non-verbal communication to encourage learners to develop and the use of silence
  • Challenge, support and give effective feedback to learners on their performance
  • Identify and describe the use of NLP and `Emotional Intelligence` techniques in the coaching situation

Unit 6: Using coaching models

  • Identify and describe the use of NLP and `Emotional Intelligence` techniques in the coaching situation
  • Analyse the use of NLP techniques to benefit the coachee
  • Consider the advantages of helping the coachee by asking them to distance themselves from a difficult situation
  • Enable the coachee to gain ranking and commitment
  • Enable the coachee to set viable goals and well-formed outcomes
  • Use appropriate problem solving techniques and activities
  • Enable a coachee to determine a chosen path between their start point and their identified goals

Unit 7: Behavioural traits and team coaching

  • Identify and analyse own behavioural traits as a coach manager
  • Identify strengths and weaknesses and areas for development
  • Identify the implications for the coaching context
  • Understand the differences between groups and teams, team membership and leadership
  • Identify the stages of group development and the role of the coach / manager at each stage
  • Effectively manage team development and create a balanced team
  • Encourage personnel commitment to team objectives
  • Establish performance challenges and develop high performance team working

Course dates: 08-09-14; 15-09-14; 22-09-14; 29-09-14; 06-10-14.
Start Time: 09:30
Date: 29-04-14
End Time: 16:30

Programme costs with BCA certification: £375 or £600 for two participants from the same organisation

Email or call 0845 125 9010 to make a provisional booking or find out more about this event.